EYE TO EYE CONSULTING

Negotiations:

 De-escalation and Changing the Mindset

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This multi-faceted course is designed to provide participants with enhanced skills in negotiations on the street, in their organizations and in their personal lives. The course will serve as a unique law enforcement leadership opportunity that will offer options and alternatives for building trust within communities served and lowering resistance to force incidents. In procuring alternate methods of negotiations, this course hopes to reduce extensive public and media scrutiny, which is plaguing today’s law enforcement community. Additionally, the course intends to improve the participant’s personal performance as it relates to career advancement, assessment and promotional testing, as well as present tips for conflict resolution within an agency.

 

Topics and skills learned:

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• Community Calming – Trust is a must

• Involving community stakeholders

• Partnerships and building relationships

• Zones of possible agreement - How to anchor

• Best alternatives to a negotiated agreement

• Difference between alternatives and options

• Your break point and when to walk away

• Common negotiator mistakes

 

Learn how to de-escalate, and claim better outcomes in the streets, your organization and your personal life.  Identify your negotiation style via self-assessment testing, and be trained to recognize and understand your opponent’s style through role playing.  Understand how to utilize Game Theory and the Prisoners Dilemma in a street confrontation.  Comprehend how emotions and sunk costs play into your decisions.

 

Presentation will utilize:

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• Lecture

• Video presentations

• Role playing

• Group exercises

• Negotiation simulations

• Self-assessment exercise

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Who Should Attend?

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• Law Enforcement Executives

• Community Service Aides

• Sworn/Non-sworn Supervisors and Command

• Community Service Specialists

• Sworn Patrol and Investigative Officers

• Labor Negotiators/Representatives